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FAQ 

WHAT MAKES GLITTER & ORE DIFFERENT? 

We Pride ourselves on superior quality, beautiful design and outstanding customer service. Don't see what you're looking for here, please don't hesitate to reach out support@glitterandore.com    

When will I receive my order?

Your initial order will take 3-5 days to process. After which your order will be dispatched via our shipping partners, and should take anywhere from 2-4 weeks to arrive. Often times our orders arrive faster than the given estimate. 

How do I track my order?

Upon purchase you will receive an order confirmation email. After your item/s have been processed and dispatched, you will receive an email containing tracking number/s for your order.

Will all my items arrive together?

As we have multiple warehouses housing different products your items will not be shipped together to expedite the process of getting them to you. Due to this you may receive multiple tracking numbers, and receive the items at different times. 

I have not received my items, where are they?

We pride ourselves on superb customer service, unfortunately unforeseen issues that are out of our control can arise. If you have not received your item within 60 days of purchase please contact us at support@glitterandorder.com for a refund

Do you accept returns?

Please review our return and refund policy for standard and sale items

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